Returns & Refund Policy
Thank you for shopping with CoreByte Components. We are committed to providing quality computer components, hardware products, and customer support. Please read our Returns & Refund Policy carefully before making a purchase.
1. Return Eligibility
Customers may request a return, replacement, or refund under the following conditions:
- Product received is damaged or defective
- Incorrect item was delivered
- Product has manufacturing defects
- Item is missing accessories or essential components
To qualify for a return, the product must:
- Be unused and in original condition
- Be returned with original packaging, manuals, and accessories
- Include proof of purchase or invoice
- Be reported within the eligible return period
2. Non-Returnable Items
The following items may not be eligible for return or refund:
- Products damaged due to misuse or improper installation
- Used, modified, or physically damaged items
- Software, digital licenses, or downloadable products
- Custom-built or special-order items
- Products without original packaging or accessories
- Clearance or final sale items
3. Return Request Timeframe
Customers must request a return or replacement within 7 days of receiving the product.
Requests submitted after the eligible period may not qualify for approval.
4. Refund Process
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.
If approved:
- Refunds will be processed through the original payment method
- Processing may take 7–14 business days depending on the payment provider or bank
Refund timing may vary based on financial institutions and payment gateways.
5. Replacement Policy
If a product is confirmed to be defective or damaged, we may offer:
- Replacement of the same product
- Store credit
- Alternative product of equal value based on availability
Replacement depends on stock availability at the time of processing.
6. Shipping Charges
Shipping charges are generally non-refundable unless the return is due to:
- Wrong product delivery
- Damaged item received
- Verified manufacturing defect
Customers may be responsible for return shipping costs in other situations.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us immediately with:
- Order number
- Product photos or videos
- Description of the issue
Our support team will review the request and assist with the return or replacement process.
8. Order Cancellation
Orders may only be canceled before shipment or processing begins.
Once an order has been shipped or dispatched, cancellation requests may not be accepted.
9. Warranty Disclaimer
Certain products may include manufacturer warranty coverage. Warranty claims are subject to the manufacturer’s terms and conditions.
Warranty does not cover:
- Physical or accidental damage
- Improper installation or handling
- Electrical damage or voltage fluctuations
- Unauthorized repairs or modifications
- Normal wear and tear
10. Contact Information
For any questions regarding returns, refunds, or replacements, please contact us:
CoreByte Components
Website: https://corebytecomponents.com/
Email: info@corebytecomponents.com
Phone: +91 XXXXXXXXXX